Terms & Conditions

“Account” means a registered profile created on the Platform by a User.

“Event Planner” or "Client" means any individual or organisation accessing the Platform to discover, enquire about, or engage Service Partners for event-related services.

“Service Partner” or "Vendor" means any individual, company, LLP, or entity listed on the Platform offering event-related goods or services, including venues, photographers, caterers, decorators, and entertainment professionals.

“Partner Profile” means a Service Partner's listing page on the Platform, including portfolio, pricing, availability, and contact details.

“Booking Confirmation” means the record generated by the Platform documenting that an Event Planner and a Service Partner have mutually agreed to proceed with a service engagement. This record is for reference only and does not constitute a binding contract or payment obligation on the part of Event My Life.

“User Content” means any text, photographs, videos, reviews, ratings, messages, and other material submitted by Users to the Platform.

“Platform” means the eventmy.life website, mobile application, and all related services, tools, and features operated by us.

“Services” means the features offered through the Platform, including vendor discovery, booking enquiries, group chat, smart invitations, and the vendor operations toolkit.

“Subscription” means a paid plan purchased by a Service Partner granting access to enhanced Platform features such as the vendor operations toolkit, booking management, and analytics.

“Booking Enquiry” means a formal request submitted by an Event Planner to a Service Partner through the Platform expressing intent to engage services.

“Smart Invitation” means a digital event invitation created using the Platform's invitation tooling.

“DPDP Act” means the Digital Personal Data Protection Act, 2023, as amended.

“We” , "Us", "Our" means VRA Event My Life Solution Private Limited.

“You” , "User" means any person accessing or using the Platform, whether as an Event Planner, Service Partner, or visitor.

Event My Life is an events marketplace operating in India that connects Event Planners with Service Partners for weddings, corporate events, social celebrations, and private functions.

2.1 We provide a technology platform enabling Service Partners to showcase their services, manage enquiries and availability, communicate with clients, and organise their event business.

2.2 We provide Event Planners with discovery tools, vendor shortlisting, booking enquiries, group event coordination, and digital invitation creation.

2.3 Service Partners provide services independently. Event My Life is not party to any contract for event services between a Service Partner and an Event Planner. We do not employ, represent, or act as agent for any Service Partner.

2.4 Event My Life is a facilitating marketplace. We do not provide event services directly and make no representations about the quality, suitability, or conduct of any Service Partner listed on the Platform.

3.1 By accessing or using the Platform, you agree to be legally bound by these Terms and our Privacy & Data Policy, which together form the entire agreement between you and us.

3.2 If you do not agree, you must stop using the Platform immediately.

3.3 We may update these Terms from time to time. We will notify you of material changes via email or an in-platform notice. Continued use after the effective date constitutes acceptance.

4.1 You must be at least 18 years of age to create an Account or use the Platform.

4.2 If you are registering on behalf of a business, you confirm you have authority to bind that business to these Terms.

4.3 We reserve the right to refuse access to persons who do not meet these requirements.

5.1 You must provide accurate, complete, and current information during registration and keep it updated.

5.2 You are solely responsible for maintaining the confidentiality of your login credentials and for all activity under your Account.

5.3 Notify us immediately at contact@eventmy.life if you become aware of any unauthorised use of your Account.

5.4 We may communicate with you via email, SMS, WhatsApp, and in-platform notifications for account verification, service updates, booking alerts, and promotional messages. Communication preferences can be managed in Account settings.

5.5 We reserve the right to suspend or terminate Accounts that provide false information or are used for fraudulent or abusive purposes.

7.1 Event Planners may use the Platform to discover and shortlist Service Partners, submit Booking Enquiries, manage event coordination, and create Smart Invitations.

7.2 Submission of a Booking Enquiry does not constitute a confirmed booking. A booking is confirmed only when both the Event Planner and the Service Partner mutually agree to the terms of service directly between themselves.

7.3 Event My Life is not responsible for the outcome of any engagement between Event Planners and Service Partners. Users engage Service Partners at their own discretion and risk.

7.4 Event Planners must not use contact details obtained through the Platform to solicit Service Partners for purposes unrelated to event planning.

8.1 Certain features are available to Service Partners through paid Subscriptions, including the vendor operations toolkit, enhanced profile visibility, booking management, and analytics. Subscription plans and pricing are described on the Platform.

8.2 Subscription fees are payable by Service Partners directly to Event My Life. Payment methods and billing terms will be communicated to Service Partners at the time of Subscription purchase and will be updated on the Platform as payment infrastructure is introduced.

8.3 Subscriptions renew at the end of each billing cycle unless cancelled before the renewal date. Cancellation procedures will be provided in the Subscription confirmation.

8.4 Refunds, if applicable, are governed by our Cancellation & Refund Policy published on the Platform.

8.5 We reserve the right to suspend access to paid features if subscription fees remain unpaid after due notice.

9.1 All Booking Enquiries submitted through the Platform are subject to acceptance by the respective Service Partner. Submission of an enquiry does not guarantee availability or booking confirmation.

9.4 In the event of a dispute arising from a booking or payment, both parties are responsible for resolving the matter directly between themselves. Event My Life may, at its discretion, provide the Booking Confirmation record to assist resolution but is under no obligation to mediate, arbitrate, or intervene in any financial dispute.

9.5 Service Partners are responsible for clearly communicating their advance payment requirements, cancellation terms, and refund policies to Event Planners prior to confirming a booking.

10.1 The Platform provides tools for Event Planners to create and share digital invitations. Smart Invitations may be shared via WhatsApp, email, or a unique Platform link.

10.2 You retain full ownership of the content within your Smart Invitation (event details, names, photos, text). By creating a Smart Invitation, you grant us a limited, non-exclusive licence to host and display it solely as necessary to deliver the invitation service to your intended recipients. We acquire no ownership over your invitation content.

10.3 You are responsible for ensuring that invitation content does not infringe any intellectual property rights or applicable laws.

11.1 The Platform provides group chat and direct messaging to facilitate event coordination between Event Planners, Service Partners, and guests.

11.2 You must not use messaging features to send spam or unsolicited messages, harass or threaten others, share illegal or infringing content, or conduct financial transactions within the Platform in a manner that circumvents these Terms.

11.3 We do not routinely monitor private messages but reserve the right to review and act on reported violations.

13.1 All Platform software, design, trademarks (including the 'Event My Life' brand and logo), editorial content, and proprietary materials are owned by or licenced to VRA Event My Life Solution Private Limited and are protected under applicable intellectual property laws. No right, title, or interest in these materials is transferred to you by these Terms.

13.2 We grant you a limited, personal, revocable, non-transferable licence to access and use the Platform for its intended purposes in accordance with these Terms.

13.3 You must not copy, scrape, reverse engineer, or use automated tools to extract data without our prior written consent or use Platform content to build competing products.

You must not: provide false or misleading information; impersonate any person or entity; attempt unauthorised access to the Platform or another user's Account; manipulate ratings or reviews; engage in or facilitate fraud, including fake bookings; transmit malware or harmful code; or use the Platform in violation of any applicable law or regulation of India.

15.1 Our Privacy & Data Policy, available at eventmy.life/privacy-policy, governs how we collect, use, and protect your personal data and forms an integral part of these Terms.

15.2 We process personal data in accordance with the DPDP Act, 2023 and other applicable Indian laws.

15.3 Third-party service providers engaged by us to perform technical functions (such as cloud hosting or analytics) are contracted as data processors acting under our instructions. They hold no independent rights over your personal data.

16.1 We may rank and display Partner Profiles using signals including relevance, profile completeness, engagement, reviews, and responsiveness.

16.2 We may use automated systems and AI-assisted tools for fraud detection, spam filtering, review moderation, and vendor recommendations. AI-based recommendations are advisory only and do not constitute endorsement of any Service Partner.

17.1 The Platform may integrate with or rely on third-party technology providers for specific functions (such as cloud infrastructure, analytics, and communications). These integrations are described in our Data Policy.

17.2 We are not responsible for the practices, terms, availability, or content of third-party services. Your interactions with those services may be subject to their own terms.

18.1 Event My Life operates as an online intermediary. User Content and Partner Profiles are generated by users, not by us.

18.2 We are entitled to rely on the protections available to intermediaries under the Information Technology Act, 2000, and the DPDP Act, 2023.

18.3 We may remove or restrict content upon receipt of a valid legal order, a credible complaint, or where content violates our policies or threatens user safety.

To report content that infringes your rights or is unlawful, contact us at contact@eventmy.life with a description of the content, the legal basis for your complaint, supporting documentation, and your contact details. We will review valid notices and take appropriate action.

20.1 We do not guarantee the availability, quality, credentials, or conduct of any Service Partner listed on the Platform.

20.2 Partner Profiles, reviews, and ratings may contain inaccuracies or subjective opinions. Users are solely responsible for conducting their own due diligence before engaging any Service Partner and before making any payment to a Service Partner.

20.3 Event My Life shall not be responsible for disputes between Event Planners and Service Partners, non-performance of services, payment disputes, cancellations, quality failures, or losses arising from reliance on Platform content.

21.1 To the fullest extent permitted by law, Event My Life shall not be liable for any indirect, incidental, consequential, or punitive damages arising from use of the Platform, including any losses arising from financial transactions conducted between Event Planners and Service Partners outside the Platform.

21.2 Our total aggregate liability shall not exceed the total fees paid by you to Event My Life in the twelve (12) months preceding the event giving rise to the claim.

21.3 Nothing in these Terms excludes liability for death, personal injury caused by our negligence, fraud, or any liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless VRA Event My Life Solution Private Limited and its directors, officers, and employees from claims, losses, and expenses arising from your violation of these Terms, your User Content, infringement of third-party rights, or misuse of the Platform.

23.1 We may suspend, restrict, or terminate any Account where these Terms have been violated, fraudulent or illegal activity has occurred, or Platform safety is at risk.

23.2 You may close your Account by contacting contact@eventmy.life. Please refer to our Data Policy for data retention information following Account closure.

We shall not be liable for delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, government actions, infrastructure failures, cyberattacks, or pandemic events.

These Terms shall be governed by the laws of India. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.

If any provision of these Terms is found invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable. If it cannot be so modified, it shall be severed. The remaining provisions continue in full force.

VRA Event My Life Solution Private Limited

General Enquiries: contact@eventmy.life

Grievance & Escalations: https://eventmy.life/contact | contact@eventmy.life

Registered Office: EML Office, Attapur, Hyderabad, Telangana — 500048, India

Platform: eventmy.life

Last Updated: July 2025 | Version 1.1